How can I cancel a hotel booking / reschedule?
Since the booking period is a minimum time, you can't cancel/reschedule the booking and no refund will be available.
Do I need to confirm my reservation with hotel?
You'll receive an email with the details of your reservation. There's no need to contact the hotel to confirm.
The hotel details - Contact Number, Email Id, Address and other important details will be mentioned on the confirmation email.
Is it possible to get early check-in /check-out?
Yes possible subject to the availability at the hotel, also this will carry additional charges.
Check-in time and check-out time is as per hotel policy & terms.Early check-in or late check-out is strictly subjected to availability and may be chargeable by the hotel. Any early check-in or late check-out request must be directed and reconfirmed with hotel directly. Please note that the check-in time is subject to change as per hotel policy & seasonality.
We have children; can we get extra beds in the room?
Most hotels allow additional guests to stay in a room for an extra charge as long as the room does not exceed the maximum number of occupancy per room. Information regarding children and extra beds can be found under "Hotel Policies". We recommend calling the hotel prior to your arrival to guarantee your request. You can find the hotel's contact information in your confirmation email
When making your booking, select the number of children travelling with you from the 'Children' drop-down box. If you select just 1 child, our search will give you the price of a double room with child, not including an extra bed. If you want an extra bed in the room, you need to increase the number of guest in your search.
Is breakfast included in the room rate?
Usually no, available wherever it is mentioned
How can I make a special request?
Slicerooms.com will forward your request to your preferred hotel upon receipt. But please note that we cannot guarantee these requests, and it may come with additional charges.
Can I request an Airport Transfer?
No rooms come with complimentary airport transfers. If you need one, please select pickup and drop points while booking. It will be charged extra and will be mentioned in the booking confirmation.
Can I choose what type of bed I want?
You can place request with our customer support team post confirming the reservation as what bedding type you looking for this is again a request that we take and forward to Hotelier However, its subject to availability and depends upon hotel to hotel.
Can I search for a place to stay in a specific area or near a landmark?
Yes, you can select the name of the area from the location box. You can find properties by clicking on names, images of the hotels to see the prices and details.
How do I know if my reservation is confirmed?
As soon as you've completed the booking process, a confirmation page will appear. This page shows all of your reservation details, including the booking number, we'll also send you a confirmation emailwith all details.
You can also access your booking confirmation online at slicerooms.com under "My Bookings".
I have booked a hotel but haven't receive a confirmation email. What should I do?
Try looking in the spam/junk folders as well as the inbox of the email address attached to your booking.
1. Login to your account
2. View your recent hotel booking details, you can request a copy of the confirmation email.
As always, feel free to contact us if you need any further assistance.
Where can I find the contact information for the property?
If you have a question for a property before you book, please see the information of that property on our website. If you already logged in you may see the contact details of hotels oronce you've booked, you can see the property's contact details in your booking confirmation email.
What if I'm not able to check-in to my hotel at all, will I get a refund?
If you don't show up at the hotel, you'll be considered as a no-show and still be charged the entire amount. You will not be entitled to a refund.